Where teams work as one

Alertive brings together people, information and priorities to simplify workflows and give healthcare teams the clarity they need to communicate, coordinate and respond with confidence.

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Built for the people that make care happen

Alertive is a workforce orchestration platform that connects people, information and priorities to give healthcare teams the clarity they need to work as one.

Replacing pagers is just the beginning. Alertive brings together communication, workflows and workforce coordination in a single connected platform that helps healthcare teams respond faster, work more effectively and make better operational decisions in real time.

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Bringing clarity to the moments where action matters

Alertive is designed around the real-world pressures healthcare teams face every day: escalation, response, flow, coordination and visibility.

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Replace fragmented channels

Move away from legacy bleeps, pagers and informal workarounds towards secure, role-based communication.

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Connect systems to people

Use defined integrations to bring patient or workflow context into the communication pathway.

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Coordinate real workflows

Support clinical and operational pathways with structured alerting, response options and escalation logic.

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Make response visible

Capture acknowledgement, response and timing data so teams can review and improve how work moves.

See the impact Alertive is having in organisations like yours

Real examples from NHS teams using Alertive to modernise communication, support safer escalation and coordinate action across high-pressure pathways.

EPR-INTEGRATED SPECIALTY REFERRALS

Imperial College Healthcare NHS Trust + Chelsea and Westminster Hospital NHS Foundation Trust

Patient conversations filed to the EPR within minutes

Connecting urgent clinical communication directly into Oracle Health EPR, with structured acknowledgements, auditable conversations and automatic documentation into the patient record.

EPR-INTEGRATED DETERIORATING PATIENT ALERTS

West Hertfordshire Teaching Hospitals NHS Trust

100% of high-risk alerts responded to within 15 minutes

Alertive uses live EPR data to trigger, route and escalate deterioration alerts by patient location, service and urgency, helping West Herts standardise response pathways, reduce communication delays and create an auditable record of action.

DIGITAL EMERGENCY DEPARTMENT COMMUNICATIONS

Norfolk and Norwich University Hospitals NHS Foundation Trust

93% reduction in time to communicate pathology results

Replacing slow, fragmented communication with secure digital messaging across clinical teams, reducing the time taken to communicate pathology results from 53 minutes to 7 and supporting faster access to patient information.

 

URGENT CARE COMMUNICATIONS

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust

Alertive implemented Trust-wide in 1.5 weeks

When thier legacy bleep system failed, the Trust accelerated its Alertive rollout across all departments, replacing fragile one-way paging with secure, two-way digital communication for urgent and emergency care.

Three layers, supported by data and integrations

Alertive works with partners whose products, services and customer relationships already support NHS organisations.

THE FOUNDATION

Alertive Core

Alertive Core is the foundation for secure, role-based clinical communication across your organisation.

It replaces pagers, bleeps, and fragmented communication processes with a single, auditable platform for moving information between people, roles, teams and systems.

SOLUTIONS LAYER

Workflow

Workflow is where Alertive Core is applied to specific clinical and operational challenges.

This layer is about solutionising: taking the platform’s core capabilities and configuring them around the areas where delay, ambiguity or missed communication creates the greatest risk.

INTELLIGENCE LAYER

Workforce

Workforce uses role, availability and capability data from across Alertive Core and Workflow to show how work moves through an organisation.

This layer helps teams understand where capacity exists, where pressure is building, and how operational decisions can become more proactive, informed and coordinated.

Helping clinical systems become coordinated action

Integration and data are not a separate product layer. They are the capabilities that help Alertive connect clinical systems to frontline workflows, then turn pathway activity into useful reporting, audit and operational insight.

In defined use cases such as New Patient Opinion and deteriorating patient escalation, Alertive helps connect patient or workflow context, role-based communication, response capture and documentation.

How integration and data support the platform

Integrations bring the right information into the workflow. Data helps teams review what happened, where delays form and how pathways can improve.

Attach patient or workflow context

Bring key information into the conversation so teams can understand what needs attention.

Route to the right role

Send alerts or discussions to predefined roles, teams or services based on the pathway.

Capture response and outcome

Record response type, timing, recipient role and workflow activity where configured.

Support reporting and improvement

Use workflow data to review patterns, identify bottlenecks and support continuous improvement.

Real words from teams using Alertive

80k + Alertive users

John Wintour-Pittom

NWL APG Deputy CIO - Telecoms/ Digital Health Records and Trust Director

We’ve linked Alertive into our Cerner electronic patient record, so clinicians can append patient details into a chat, share images, and save the conversation back to the patient record.

Mark Rundle

Head of Digital Transformation

Mark Rundle

One of the most encouraging outcomes with Alertive is that it’s doing so much more than the bleep system we had and so much more than the previous digital system we had. I would describe it as a gateway to broader digital change.

Deanne Driscoll

Chief Nursing Information Officer

Feedback has been brilliant, one of our medical registrars noted that he receives the Alertive emergency alert 10 to 15 seconds earlier than an analogue bleep.

Hardeep Singh

Senior Charge Nurse & Team Leader

Now with Alertive, the right people get alerts straight away so the patient can get the right care at the right time.

Johnny Wells

Virtual Ward Operations Lead

Alertive has played a valuable role in increasing operational efficiency. Its impact includes a 7.95% increase in managing patients within the four-hour target. 

Sarah Hanbridge

Chief Nurse Information Officer

Alertive is a truly multifaceted platform, ultimately about clinical safety and patient improvement. 

Leeds Teaching Hospitals NHS Trust

Helen Pardoe

Chief Clinical Information Officer

Alertive has become more than just a bleep replacement by connecting our entire team. It has transformed patient flow and made communication faster and more efficient.

The Princess Alexandra Hospital NHS Trust

Lucy Halpin

Deputy Director of Nursing Surgery

Alertive’s work ethic and commitment to build a digital solution that truly means something has been remarkable… the result is a system that is already making a real difference to patient safety and care!

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