Stay Alert. Clarify priorities. Deliver outstanding care.

Alertive helps healthcare and emergency response workers to focus their limited time by highlighting critical communications, cases, patient developments and changes in available clinical information. Developed in partnership with our NHS Trust customers, Alertive is the ultimate communication application, helping clinicians deliver better & faster patient outcomes.

Our integrated communication and workflow product provides value to Trusts through our four key pillars; critical alerting, clinical messaging, personas and integration & automation

What we offer

Critical Alerting

Remove confusion, wasted time and unanswered bleeps through dated paging systems. Receive simple clear instructions or questions direct to your phone or tablet, with the ability to acknowledge and respond, as well as hunt for relevant team members to divert or escalate.

Clinical Personas

Alertive allows clinicians to hold different roles at any given time. So whether they are being contacted personally or for a specific role (e.g.on call registrar), you’ll have the confidence to know that the right person gets the message every time.

Clinical messaging

Speed up clinical decision making and save 17% of your junior doctor’s time through direct, two-way conversation. Patient related conversations can automatically attach to the patient record. For safety and compliance, every conversation is stored in a secure auditable archive.

Integration & Automation

Look up patient allergies and subscribe to new blood results as they become available for any patient. Alertive provides practically unlimited integration and automation capabilities. Trusts can use this to drive their unique transformation.

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Accredited with

Security & encryption

We follow NCSC’s 10 Steps to Cyber Security. We are Cyber Essentials accredited and meet the standards of the NHS IG Data Security and Protection Toolkit. All app data is encrypted at rest (AES-256/GCM) and in transit (TLS).

ISO & standard compliance

We are committed to ensuring we meet the highest quality and safety standards. We are ISO27001 accredited and employ a Clinical Safety Officer who leads our clinical risk management (DCB0129). We are GDPR compliant.

Auditable archive & reporting

We maintain a dedicated data and orchestration server for each Trust. This server captures a full audit trail of all messaging and alerting activity and is used to drive data reports of activity, performance and measure outcomes.

Connectivity assurance

We take connecting people very seriously. Alertive utilises any available data connection to ensure the safe and secure delivery of your messages. 3/4/5G or WiFi with 100% delivery knowledge to allow hunt, divert or escalate or failover to SMS or Voice if required.

WorldClass Support

We provide a dedicated support team who can be accessed 24/7 either via the phone, email or chat. We follow ITIL principles in relation to problem and incident management and any changes to systems are managed through an informed change approval process.

Full Device support

Whether personal (BYOD) or provided-for-work, Alertive operates on mobile devices or tablets (iOS and Android) as well as on desktops (Windows and MacOS). Constant engineering with our device partners ensures we implement the latest device features as quickly as possible.

Future-proof

We have over 20 years of experience in developing, managing and maintaining critical mobile projects. Mobile is in our DNA. We have encountered, understood and solved countless challenges due to privacy & security, battery management and connectivity to name just a few. Our roadmap is a partnership and a commitment we make with our customers ensuring long-term value.