Stay Alert. Clarify priorities. Deliver outstanding care.
Alertive helps healthcare and emergency response workers to focus their limited time by highlighting critical communications, cases, patient developments and changes in available clinical information. Developed in partnership with our NHS Trust customers, Alertive is the ultimate communication application, helping clinicians deliver better & faster patient outcomes.
Our integrated communication and workflow product provides value to Trusts through our four key pillars; critical alerting, clinical messaging, clinical tasks and priorities and event monitoring.
What we offer
Critical Alerting
Remove confusion, wasted time and unanswered bleeps through dated paging systems. Receive simple clear instructions or questions direct to your phone or tablet, with the ability to acknowledge and respond, as well as hunt for relevant team members to divert or escalate.
Clinical Tasks and Priorities
Find better ways to manage spikes in activity and challenging workload by prioritising and allocating tasks more efficiently to colleagues with capacity or who are well placed to help. Our integration capabilities make it easy to capture and share patient details and to set requirements and timing expectations.
Clinical messaging
Speed up clinical decision making and save 17% of your junior doctor’s time through direct, two-way conversation. Patient related conversations can automatically attach to the patient record. For safety and compliance, every conversation is stored in a secure auditable archive.
Event Monitoring
Receive real-time updates on changes in patient status and recently released results using Alertive’s API and Bot frameworks. Alertive’s workflow product also powers other capabilities like transcribing conversations or test results to other clinical systems like the EPR or EDMS and creating process automation.
The Alertive Promise
Security & encryption
We use biometrics, FaceID and secondary PIN’s to secure the application. We follow the NCSC’s 10 steps to Cyber Security, are CE accredited and meet the standards of the NHS IG Data Security and Protection Toolkit. All app data is encrypted at rest and in transit.
ISO & standard compliance
We are committed to ensuring we meet the highest quality and safety standards. We are ISO27001 accredited and employ a Clinical Safety Officer who leads our clinical risk management (DCB0129). We are GDPR compliant.
Auditable archive & reporting
We maintain a dedicated data and orchestration server for each Trust. This server captures a full audit trail of all messaging and alerting activity and is used to drive data reports of activity, performance and measure outcomes.
Connectivity assurance
We take connecting people very seriously. Alertive utilises any available data connection to ensure the safe and secure delivery of your messages over 3/4/5G or WiFi with 100% delivery knowledge to allow hunt, divert or escalate or failover to SMS or Voice if required.
WorldClass Support
We provide a dedicated support team who can be accessed 24/7 either via the phone, email or chat. We follow ITIL principles in relation to problem and incident management and any changes to systems are managed through an informed change approval process.
Full Device support
Whether personal (BYOD) or provided-for-work, Alertive operates on mobile devices or tablets (iOS and Android) as well as on desktops (Windows and MacOS). Constant engineering with our device partners ensures we implement the latest device features as quickly as possible.
Future-proof
We have over 20 years of experience in developing, managing and maintaining critical mobile projects. Mobile is in our DNA. We have encountered, understood and solved countless challenges due to privacy & security, battery management and connectivity to name just a few. Our roadmap is a commitment we make with our customers ensuring long-term value.