National patient safety: the importance of auditability

The National patient safety incident reports (NaPSIRs) set out the number of patient safety incidents reported to the National Reporting and Learning System and describe national patterns and trends. The latest report, published in October 2022, details incidents reported from April 2021 to March 2022. The findings show that despite an increase in the total …

The Use of Roles to improve healthcare communication Current communication practices in healthcare organisations like NHS Trusts tend to rely on identifying individuals best placed to help provide advice or support. As staff shortages lead to more fluidity in the workforce and models evolve to support more care in different settings, the burden placed on …

‘From people to systems: Leadership for a sustainable future.’ The EHMA 2022 Abstract Book, published by the European Health Management Association (EHMA), is a collection of research papers. This year’s central theme was From people to systems: Leadership for a sustainable future. Users of Alertive Dr Tylan Lucas, Dr Oliver Holman, Dr Jennifer Jebamani, Ms Joanna …

Recent events brought on by the pandemic have significantly changed the way we work and communicate, showing us that we need greater flexibility and mobile/remote access to information. Bring-your-own-device is a work practice that has increasingly gained momentum not just around the world, but across the UK, where 45% of organisations are encouraging it, including …

Pager use is still widespread, we share a summary of our most recent research findings here.

As a result of out-dated communication methods, over 600,000 NHS professionals regularly use WhatsApp and other consumer messaging services to connect within the workplace. Pandemic or no pandemic, messaging tools bring undeniable benefits to the healthcare sector, and with Matt Hancock insisting that doctors must abandon pagers by 2021, the need for compliant and secure …