Alertive - West Suffolk NHS Foundation Trust
Go-Live Event
Alertive Go-Live Event at West Suffolk, launching the brand-new mobile messaging app designed exclusively for healthcare professionals! This event has exciting activities and opportunities to explore Alertive, connect with your team, and win prizes.
What is Alertive?
Alertive is your gateway to seamless collaboration with colleagues at the point of care. Equipping you and your colleagues with key information to enhance patient outcomes. Elevating the quality of care, making it more effective, efficient, and keeping you motivated throughout the journey.
Key Features
Alertive's key features are designed to enhance communication efficiency and security, offering a versatile solution for you to streamline your daily operations and ensure the highest level of patient care.
Download Now
You can download the Alertive app easily. To get started, all you need to do is scan the QR code or visit the App Store and Playstore.
Your Org ID: westsuffolk
To log in enter your NHS email address and password.
Go-Live Competition
We’re excited to announce a competition for all new sign-ups before the 20th of October. When you sign up for Alertive, you gain access to a secure digital system that streamlines communication within the healthcare workforce and stand a chance to win a fantastic £100 one4all voucher!
Download Alertive now, and you could be our lucky winner.
Ward Walking Volunteers
From October 16th to November 5th, dedicated ward walking volunteers will be on-site, ready to assist you around the clock. Whether it's 7 AM or 3 AM, they're here to help. Look out for Alertive trainer t-shirts; these friendly faces are here to answer all your questions. There will also be an Alertive Floor Walker role within the application; you can contact this role should you require help.
7.00 AM - 3.00 PM
Ward Walking - Round One
Look out for Alertive trainers!
16th October - 29th October
3.00 PM - 11.00 PM
Ward Walking - Round Two
Have any questions, ward walking volunteers are there to help!
16th October - 29th October
11.00 PM - 7.00 AM
Ward Walking - Round Three
If you need assistance with Alertive, keep an eye our for the Alertive trainer t-shirts.
16th October - 29th October
9.00 AM - 5.00 PM
Ward Walking - New Rota
As staff are becoming more familiar with Alertive, ward walking hours will reduce - don't worry, you can still access help 9-5 or through the app itself!
30th October - 5th November
Frequently Asked Questions
Find answers to common questions.
What sort of messages should I send on Alertive?
When will Bleeps & Microsoft be turned off?
Who should I contact if I have any questions?
Is the Alertive app integrated with e-Care?
Are there any training videos?
Are there any other training materials?
Meet The Alertive Team
Have burning questions or need assistance? Head over to the stand at the Time Out Restaurant. Friendly Alertive staff will be there to assist you throughout the event.
Phoebe Cook
Customer Success Consultant
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Beth Horner
Project Manager
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Gill Payne
Head of Product Success
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